Online Program
Frontline Manager Certificate
Program Overview
The Frontline Manager Certificate was developed to provide this vital level of management the tools they need to succeed, helping them elevate both business strategies and employee engagement.
Self-paced program. Begin anytime.
The curriculum consists of nine courses and simulations.
Spanish version is now available.
Program Description
Frontline managers sit at the very first level of management across a company’s business operations. They are, in essence, a company’s strategy in motion and they key to its success.
With a focus on topics such as supervision, coaching, leadership styles, navigating organizational culture, and time management, the courses in the Frontline Manager Certificate are designed to help frontline managers develop into true leaders within an organization.
Fee: $675
Program Features & courses
Introduction to Supervision
Coaching
Progressive Discipline
Time Management
Work-Life Balance
Better Communication
Leadership Styles
Teams and Groups
Simulation: Leading a Team at Dragonfly
Navigating Your Organizational Culture