You must be 18 or older to register for and attend a UT non-credit course or certificate program—with the exception of our Kids U summer camps.
Cancellation / REfund / Transfer Policy
If you cancel your registration(s) at least five business days prior to the first course session, you will receive a refund of the course fee(s) minus a $25 or three percent processing fee (whichever is greater) for credit card charges and administrative costs for each registration canceled.
We are happy to transfer you from one course to another—preferably within the same term—or you may send a substitute in your place. However, because decisions to go with or cancel courses are made in advance of the start date, no transfers can be made within five business days prior to the beginning of the course from which the transfer is requested. Additionally, you are only able to transfer a total of two times. Please check your schedule carefully or send a substitute if possible.
No refunds, transfers, or financial credit will be given for Luncheons. Kids U and Smoky Mountain Field School cancellations or transfers must be made 10 business days prior to the start of the camp/course in order to meet the requirements for a refund or transfer.
(Please be aware that if you register your child for the wrong Kids U camp and must cancel them out, you will be required to pay the $25 processing fee. Additionally, if you register anyone under 18 for a regular non-credit course, we will automatically cancel the registration and issue a refund minus the $25 processing fee.) Requests for course/camp cancellations must be made in writing by emailing firstname.lastname@example.org. If we cancel a course/camp for any reason, you will receive a full refund. All refunds, transfers, and money held for a course/camp must be claimed by June 30 of each year. UT Center for Professional Education & Lifelong Learning reserves the right to cancel, postpone, or combine courses/camps and substitute qualified instructors when necessary
For all returned checks there is a $30 administrative fee added to the course fee owed to UT Center for Professional Education & Lifelong Learning. The administrative fee increases to $40 if the check is not redeemed within two weeks of notification. All returned checks must be paid with a money order, cash, or cashier’s check in our office at 211 UT Conference Center Bldg., Knoxville, TN 37996-4137.
For students added to a waitlist for a full course, it is for the current term only. Our waitlists do not carry over from one term to the next.
Continuing Education Units (CEUS)
All courses will provide Continuing Education Units (CEUs). One CEU is equal to 10 hours of instruction. CEUs are provided on request. Please verify applicability with your professional board. Signature is required on class roster followed by a phone/written request to our office. You will receive credit for classes attended.
Public parking is available in several area lots close to the UT Conference Center. Parking is also available in the Locust Street Parking Garage and will be validated if you are attending a course during the day (this does not include culinary luncheons). For those attending a course in the evening or on the weekend, parking in the Locust Street Parking Garage is free Mon.-Fri. after 6:00 PM and all day Sat.-Sun., except when the garage is used for special events. Enter on Walnut Avenue or Locust Street.
UT Center for Professional Education & Lifelong Learning students parking a vehicle in a campus lot are subject to abide by all UT Traffic & Parking Regulations. (All parking in campus lots is by permit only.) You may find a copy of these rules and regulations at parking.utk.edu/regulations. All parking assignments include commuter lots after 3:00 PM and staff lots after 5:00 PM. Students do have several payment options and may choose which option best serves their need:
Option 1: If attending winter and spring courses, an Evening Permit is available for $20 and is valid Jan.-May 2023. If attending summer courses, a permit can be purchased for $13.50 and is valid May-Aug. 2023. If attending fall courses, an Evening Permit is available for $40 and is valid Aug. 2023-May 2024. Evening Permits are valid after 3:00 PM in commuter lots or after 5:00 PM in unreserved staff areas. Permit pricing is subject to change.
Option 2: Daily permits are available for $5/day. Please take your course receipt to Parking Services in order to purchase a permit. Parking Services is located at 2121 Stephenson Dr. (off Neyland Drive at Leinard Lane). Hours are 7:30 AM to 4:45 PM, Mon.-Fri. Phone: 865-974-6031 or TDD 865-974-6483.
Option 3: Visitor parking is available at Vol Hall Garage (off White Avenue) for $1.00 per 30 minutes, with a max of $10.60. Street parking may also be available in the Fort Sanders neighborhood.
Note: The “T” transportation service is available for all students. See ridethet.utk.edu for more information. Parking assignments may change during special events.
Our office hours are 8:00 AM to 5:00 PM. Our office
will be closed 1/2, 1/16, 4/7, 5/29, 7/4, 9/4, 11/23-24, & 12/25-29.
The UT Center for Professional Education & Lifelong Learning is committed to ensuring equal access to all programs for people with disabilities. Upon request, interpreters, transcribers, and alternative formats of materials may be provided. These requests should be made as early as possible in order to convert alternative material or to locate interpreters or transcribers. Every effort will be made to fill all requests; however, accommodation requests made less than seven days before a course date are dependent on the availability of service providers and/or time required to convert material. People needing physical access should call our office at 865-974-0150 to ensure that the setting will be accessible. Meeting locations can be changed with advance notice. However, due to the nature of the program location, the Smoky Mountain Field School may have additional barriers for people with disabilities. Students wishing to participate in this program can check the National Park Service
website (nps.gov) and are asked to check with our office. The UT Center for Professional Education & Lifelong Learning will work with UT Student Disability Services to coordinate efforts to ensure equal access is provided.